About Us

Oxford County Mental Health Services is proud to serve the people of Oxford County, located in the beautiful Androscoggin River valley of western Maine.

Oxford County Mental Health Services is a private non-profit charitable 501(c)3 organization, funded in part by membership dues, the Maine Department of Health and Human Services, and tax-deductible contributions.

Our Mission

Our mission is to promote community wellness and empower individuals, by providing innovative, person-centered behavioral health services and education.

Agency Values

Clients served by the agency are our primary concern. It is important that we offer comprehensive services,  available to meet all client needs. Clients served by the agency play a central role in determining their own treatment. The client’s personal growth, health, welfare and safety are the first consideration for staff. The client’s needs must be responded to promptly in a positive, holistic, goal oriented approach. 

The agency holds itself to the highest professional standards. Its clients depend on staff to individually and collectively provide them with top industry standards of service. It is the client’s right to expect excellence, and and it is staff’s responsibility to deliver it. 

The agency’s staff will fulfill its mission with compassion, combining extensive clinical training and judgment with common sense, hard work, and dedication. The agency will always strive to select high quality staff and provide them with quality training and supervision in a productive, contemporary and professional manner.

The agency is committed to listening to people in the agency and the communities served, and incorporating their views into the decision making process.  Focusing on the issues at hand, staff should always seek solutions that are functional and not in contradiction with these principles. Staff must be innovative and continually explore new and better ways of delivering services while building on what has already been accomplished.

Principles of Practice 

Excellence in Patient Care 
We will provide excellence in patient care by considering the individual’s physical, emotional, spiritual and other needs.  We see each person as a special individual.

We recognize and treasure the unique contribution of each member of our staff and value the rights of our patients and their families.

We have a culture that facilitates and promotes innovation. We foster an organizational climate that encourages advancement of knowledge through education, experience and leadership.

We have found the best outcomes are achieved when we work together. The diverse skills and knowledge of our staff can be brought together to fulfill our service objectives.

We are responsible for providing the best possible quality of care by managing our resources effectively.  We must also act as advocates for our community to secure adequate resources to meet the needs of the communities we serve.

We seek effective partnerships to further improve health care in our communities.

Call Us

Rumford: (207)364-3549
Fax: 207-364-2143

Norway: (207)739-7001
Fax: 207-743-2999


Hours of Operation

Monday through Friday 

8:00AM - 4:30PM 

If you are in need of immediate assistance please contact Maine Crisis Line: 1.888.568.1112 

Available 24/7

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